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Pointe Hilton Tapatio Cliffs Resort

11111 North 7th Street, Phoenix, Arizona, 85020, USA TEL: +1-602-866-7500 FAX: +1-602-866-6347

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Firearms Policy

Carrying a weapon on these premises is prohibited and violators may be subject to arrest for trespass under applicable law.

Resort Charge

Daily Resort Charge will be added to the room rate and includes: Guest internet access; access to Falls Water Village (max 4), Golf Driving Range & Tennis; 10% off select clothing in resort shops, and 20% off on select Spa services; local/800 calls.

Smoking

Non-Smoking

100% Non Smoking

Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 18
Check-Out Time 11:00 am
Early Departure Fee 75% $75 Early Departure Fee
Late Check-Out Fee 50% $50 up to 3pm, 3pm-6pm half day rate (min of $50), After 6 pm full day rate
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • Air Canada
  • American Express
  • Banamex
  • Bancomer
  • Bankamericard
  • Carte Blanche
  • Choice
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • Eurocard
  • Interbank
  • JAL
  • JCB
  • MasterCard
  • MasterCard (Canada)
  • MasterCard (Int'l)
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit $75.00
Non-Refundable
Maximum Weight 75 lbs
Maximum Size Large
Parking
Self parking $0.00
Parking Lot
Valet parking $10.00
Valet Parking
Secured Not Available
Covered Not Available
In/Out Privileges Available