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Hilton Vienna Plaza

Schottenring 11, A - 1010, Vienna, Austria TEL: +43-1-313900 FAX: 43-1-3139022009

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Smoking

Non-Smoking

We do not have any smoking rooms in the Hilton Vienna Plaza but smokers can book our penthouse floor rooms or suites with balcony in order to smoke outside.

Family Children

Up to 2 children, aged 18 & under, stay free when sharing with adult. Second room is charged at 50% first room’s rate. Ages 10 & under receive breakfast, lunch & dinner when with a paying adult.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee 100%
Late Check-Out Fee 50% before 4pm, 100% after
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Euro
Accepted Payment Options
  • American Express
  • Diner's Club
  • Eurocard
  • MasterCard
  • MasterCard (Canada)
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit 40.00 €
Non-Refundable
Maximum Weight 10 kg
Maximum Size Small
Other Pet Services Small pets charge is EUR 40.00 per stay
Parking
Self parking 35.00 €
Valet parking 35.00 €
Secured Not Available
Covered Available
In/Out Privileges Available
Other Parking Information The hotel provides a covered parking garage.