It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
We do not have any smoking rooms in the Hilton Vienna Plaza but smokers can book our penthouse floor rooms or suites with balcony in order to smoke outside.
Up to 2 children, aged 18 & under, stay free when sharing with adult. Second room is charged at 50% first room’s rate. Ages 10 & under receive breakfast, lunch & dinner when with a paying adult.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Early Departure Fee||100%|
|Late Check-Out Fee||50% before 4pm, 100% after|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||10 kg|
|Other Pet Services||Small pets charge is EUR 40.00 per stay|
|Other Parking Information||The hotel provides a covered parking garage.|