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Hilton Vienna Plaza

Schottenring 11A - 1010  ViennaAustria TEL: 43-1-313900 FAX: 43-1-3139022009

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Smoking

Available

Public areas are 100% non-smoking. Smoking is only allowed in designated smoking rooms and in designated outdoor smoking areas.

Family Children

Up to 2 children, aged 18 & under, stay free when sharing with adult. Second room is charged at 50% first room’s rate. Ages 10 & under receive breakfast, lunch & dinner when with a paying adult.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee 0% 100%
Late Check-Out Fee 0% 50% before 4pm, 100 after
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Euro
Accepted Payment Options
  • American Express
  • Diner's Club
  • Eurocard
  • MasterCard
  • MasterCard (Canada)
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit 40.00 €
Non-Refundable
Maximum Weight 10 kg
Maximum Size Small
Other Pet Services Small pets charge is EUR 40.00 per stay
Parking
Self parking 35.00 €
Valet parking 35.00 €
Secured Not Available
Covered Available
In/Out Privileges Available
Other Parking Information The hotel provides a covered parking garage.