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Hilton Santa Cruz/Scotts Valley

6001 La Madrona Drive, Santa Cruz, California, 95060, USA TEL: +1-831-440-1000 FAX: +1-831-440-1111

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful team members.


Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee $75.00
Late Check-Out Fee $0.00 Subject to 50% of daily rate and based on availability
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Bankamericard
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • MasterCard (Canada)
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit $50.00
Maximum Weight 75 lbs
Maximum Size Large
Self parking $0.00
Parking Lot
Valet parking $0.00
Valet Parking
Secured Not Available
Covered Not Available
In/Out Privileges Available
Other Parking Information Complimentary