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Hilton Guangzhou Tianhe

No.215 Linhe Xi Heng Road Tianhe, Guangzhou, 510500, China TEL: +86-20-66839999 FAX: +86-20-66833888

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Smoking

Available

Smoking areas including: smoking rooms, outdoor public areas. Effective from 1st Sept 2010, no smoking is allowed in any indoor public area in Guangzhou

Family Children

FAMILY PLAN: The following applies to Corporate Group and Wholesale rates. - Children 18 and under stay free when sharing room with parents. - Children 19 and over are charged the standard extra person charge. - Up to 3 rooms can be confirmed per family. The following Mini Breaks Family Policy applies to Leisure rates and products and Fully Flexible rate levels where no description is attached. - Children 18 and under stay free when sharing room with parents/grandparents - Second room for children charged at 50% off first room. - Children aged 10yrs or under eat and drink for free, from the children's menu - Children aged 11yrs and over pay for meals.

Check-in / Check-out
Check-In Time 2:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Chinese Yuan Renminbi
Accepted Payment Options
  • American Express
  • Diner's Club
  • JCB
  • MasterCard
  • MasterCard (Canada)
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking ¥ 120.00
Valet parking Not Available
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information A total of 222 underground parking spaces.