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Hilton Shanghai

No. 250 Hua Shan Road, Shanghai, 200040, China TEL: +86-21-62480000 FAX: +86-21-62483868

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.



Smoking rooms, Lobby Pavillion Lounge designated area, 2nd floor – top of staircase, designated areas at Penthouse Bar, Sichuan Court Restaurant, People on the Water and Leonardo's Lounge.

Check-in / Check-out
Check-In Time 2:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency Chinese Yuan Renminbi
Accepted Payment Options
  • American Express
  • Diner's Club
  • JCB
  • MasterCard
  • Visa
Service animals allowed No
Pets allowed No
Self parking ¥ 160.00
per 24 hours
Valet parking Not Available
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information 160 spaces

Executive Lounge

Please note, the Executive Lounge is a non smoking area and welcomes guests from the age of 12.