Hilton Shanghai hotel
No. 250 Hua Shan Road, Shanghai, 200040, China TEL: 86-21-62480000 FAX: 86-21-62483868Hotel Policies
It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.
Smoking
AvailableSmoking rooms, Lobby Pavillion Lounge designated area, 2nd floor –top of staircase, designated areas at Penthouse Bar and Sichuan Court Restaurant and People on the Water
| Check-in / Check-out | |
|---|---|
| Check-In Time | 2:00 pm |
| Minimum Age to Register | 18 |
| Check-Out Time | 12:00 pm |
| Cancellations | |
|---|---|
| Cancellation Policy | Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online. |
| Payment | |
|---|---|
| Hotel Currency | Chinese Yuan Renminbi |
| Accepted Payment Options |
|
| Pets | |
|---|---|
| Service animals allowed | No |
| Pets allowed | No |
| Parking | |
|---|---|
| Self parking |
¥ 160.00
per day |
| Valet parking |
Not Available
|
| Secured | Available |
| Covered | Available |
| In/Out Privileges |
Available
|
| Other Parking Information | 80 underground spaces |
Executive Lounge
Please note, the Executive Lounge is a non smoking area and welcomes guests from the age of 12.



