It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Designated smoking area and rooms are available within hotel premises.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||Chinese Yuan Renminbi|
|Accepted Payment Options||
|Service animals allowed||Yes|
Free for residents
|Other Parking Information||Contact hotel for non-resident parking fee|
Family & Children
The following applies to Corporate Group and Wholesale rates.
- Children 16 and under stay free when sharing room with parents if no additional bedding required.
- Children 17 and over are charged the standard extra person charge.
- Up to 3 rooms can be confirmed per family.
The following Mini Breaks Family Policy applies
- Children aged 18yrs or under stay free in room with parents or grandparents; Second room for children charged at 50% of first room.
Children whoes height is under 1.1m eat free from child menu. Children whoes height is between 1.1m to 1.4m charged at 50%.
Children whoes height is 1.4m and over must pay for meals. This is not applicable to special package or promotional rates.
- A Family booking can reserve up to a maximum of three rooms, based on
family plan at single rate per room.
- Children whoes height is under 1.1m eat free from child menu. Children whoes height is between 1.1m to 1.4m charged at 50%. Children whoes height is 1.4m and over must pay for meals.