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Hilton Prague Old Town

V Celnici 7Prague110 00Czech Republic TEL: 420-2-2182-2100 FAX: 420-2-2182-2200

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.

Smoking

Available

Smoking permitted in smoking rooms and designated lobby area.

Check-in / Check-out
Check-In Time 2:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee 0% Subject to charge (BUT) depends on the rate or dates of your reservation.
Late Check-Out Fee 0% Free until 3pm. 50% of BAR from 3pm; 100% of BAR from 6pm.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Czech Koruna
Accepted Payment Options
  • American Express
  • Diner's Club
  • Eurocard
  • JAL
  • JCB
  • MasterCard
  • Maestro / Switch
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit 1,000.00 Kč
Non-Refundable
Maximum Weight 20 lbs
Maximum Size Small
Kennel Available Yes
Other Pet Services Small pets are welcome in the hotel.
Parking
Self parking 750.00 Kč
750 per day
Valet parking 750.00 Kč
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information CZK 65 per hour, CZK 750 per 24 hours