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Hilton Mexico City Reforma

Av. Juarez #70. Colonia Centro, Mexico City, Distrito Federal, 06010, Mexico TEL: +52-55-5130-5300 FAX: +52-55-5130-5255

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful team members.


In case of no show the day of the arrival, a charge will be applied to the credit card that guarantees the reservation for one night with observed rate plus taxes, subject to the local daily exchange rate of the day.



Smoking only in Restaurant Terraza Alameda 6th floor (restaurant and garden).

Family Children

Children under 5 years old do not pay Children between 6 and 12 years old only pay 50% All Children above 12 years old should pay 100%

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee $0.00 One night
Late Check-Out Fee $60.00 $60.00 - Based upon availability.
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Banamex
  • Bancomer
  • Diner's Club
  • MasterCard
  • MasterCard (Canada)
  • Visa
Service animals allowed Yes
Pets allowed No
Self parking Not Available
Valet parking $10.00
Valet Parking
Secured Not Available
Covered Available
In/Out Privileges Not Available
Other Parking Information 5 US/hour, Ask Special price/Conv Center Visitors