It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as check-In/check-out times, cancellations, payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.
Charges & Fees
Daily Resort Charge will be added to the room rate and includes: Guest internet access; beach services(2chairs,2 bottles of water, umbrella, select beach toys & towels); 15% discount on Spa & Salon services; 15% discount on dinner at Balthazar & Balthazar, local & toll free calls.
|Check-in / Check-out|
|Check-In Time||4:00 pm|
|Minimum Age to Register||21|
|Check-Out Time||11:00 am|
|Early Departure Fee||100% Early departure based on the current rate and is subject to 1 nt room/tax.|
|Late Check-Out Fee||50% of room rate after noon, prior to 4:00PM|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||20 lbs|
|Other Parking Information||valet parking only|