It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Package Handling Fees
Because of the exceptionally large number of packages the hotel receives, we ask that you include your name and date of arrival in the address label. There are usually two address lines - one should include the name under which you made your reservation with 'guest' after it, and the other your arrival date, i.e. HOLD FOR GUEST John Doe / Arrival: 10/20/10 / Cell number 555-555-5555.
Our Front Desk department will receive the package and hold it for you but handling fees do apply for items. Please find the complete handling fee list below. Once you've checked into the hotel, call Guest Services and the agent will have the package delivered to your room. If storage exceeds 5 days, there will be a $25.00 per item per day charge.
Package handling fees may be charged to a guest room, master account, or billed to a credit card. Fees are applied on a per item basis.
# of Packages Receiving Fee
3 and above $5.00 each
Charges & Fees
Daily Resort Charge will be added to the room rate and includes: Guest Internet Access; 2 guaranteed beach chairs per day; 2 plush beach towels; Fitness Center Access; 10% off dinner at L'echon Brasserie; Local and Toll Free Calls (no access fees).
Hilton Cabana Miami Beach is a 100% smoke free facility. Smoking is prohibited in all enclosed areas without exception. Failure to adhere to this policy will result in a $250 non-refundable cleaning fee that will be charged to your guest room.
Children under 13 are complimentary in-room with paying adult. Triple/ Quad Occupancy rooms: $20 per person additional charge.
|Check-in / Check-out|
|Check-In Time||4:00 pm|
|Minimum Age to Register||21|
|Check-Out Time||11:00 am|
|Early Departure Fee||$300.00 Early departure fee is 1 night's room and tax.|
|Late Check-Out Fee||$150.00 After 11AM = 50% of rate. Checkout after 5PM = 100% of rate.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
Valet Parking only.
|Other Parking Information||Hotel has valet parking only.|