It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.
Early Departure Fee: Please note that our hotel has an Early Departure Fee that applies when a guest checks out before their departure date on their reservation. This fee is equal to one night's room rate plus any applicable taxes.
Please note that personal coolers are not permitted on the beach or pool deck. Our Pool Ambassadors are always on-hand to pamper you with complimentary cool mineral water misters and refreshing treats.
Daily Resort Charge will be added to the room rate and includes: Guest Internet access; $10 Dinner Credit at Reflections; Offsite Fitness Ctr; Children's Activities; Ambassador Pool Svc; 15% off Gift Shop; 10% off Watersports; Complimentary International and Local Phone calls.
100% non smoking hotel
Kid's Club Recreation program available for half day from $40 including a meal. Children's activities offered daily poolside complimentary, arts and crafts for a charge. No sign up required.
|Check-in / Check-out|
|Check-In Time||4:00 pm|
|Minimum Age to Register||21|
|Check-Out Time||11:00 am|
|Early Departure Fee||100% of 1 night's room rate plus any applicable taxes|
|Late Check-Out Fee||100% of 1 night's room rate after 4pm. $50 up to 2pm, $100 from 2pm-4pm|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|