It's important to us that you have appropriate information to make your stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as check-in/check-out times, cancellations, payment and much more. For additional details, please contact the hotel and speak to one of our helpful team members.
Charges & Fees
Daily Resort Charge will be added to the room rate and includes: Guest internet access, parking, bicycles, tennis/basketball equipment, fishing poles, beach chairs, pool and beach services, pool activities, 10% off Treetops Restaurant,10% off salon services, unlimited local/toll free calls
A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.
|Check-in / Check-out|
|Check-In Time||4:00 pm|
|Minimum Age to Register||21|
|Check-Out Time||12:00 pm|
|Early Departure Fee||$75.00 One Nights Room & Tax. Advance Purchase is full stay charge|
|Late Check-Out Fee||$0.00 $25 until 1pm, $50-2pm, $75-3pm, $100-4pm. Any later is full room rate.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||50 lbs|
|Other Pet Services||Allowed in all areas except restaurant.|
The following Late Check Out Fees apply: $25 charge for stays until 1pm, $50 charge until 2pm, $75 charge until 3pm, $100 charge until 4pm. Stays later than 4pm are subject to the full nightly room rate.
Our recently updated pet policy welcomes small- and medium-sized dogs only, up to 50lbs.