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Hilton Orlando Buena Vista Palace Disney Springs™ Area

1900 E. Buena Vista Drive, Lake Buena Vista, Florida, 32830, USA TEL: +1-407-827-2727 FAX: +1-407-827-3472

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Charges & Fees

Daily Resort Charge will be added to the room rate and includes: Guest internet access;Disney park shuttle;daily sun-care product;2 domestic draft beer or 2 house wines or 2 non-alcoholic 12oz drinks daily;float lagoon access;10% off spa services;local/toll-free/domestic long distance calls.



Family Children

Children under 18 years of age are complimentary when registered with an adult in the same guest room.

Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 18
Check-Out Time 11:00 am
Early Departure Fee 0% Early departure fee is 1 nights room and tax.
Late Check-Out Fee 0% Varies, please see front desk for details
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Banamex
  • Bancomer
  • Bankamericard
  • China Union Pay
  • Choice
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • Eurocard
  • Interbank
  • JAL
  • JCB
  • MasterCard
  • MasterCard (Canada)
  • MasterCard (Int'l)
  • Visa
Service animals allowed Yes
Pets allowed No
Other Pet Services Service Pets are Allowed
Self parking $0.00
Complimentary SELF
Valet parking $21.00
Valet Parking
Secured Not Available
Covered Not Available
In/Out Privileges Available