It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
The hotel offers smoking and non-smoking rooms. Smoking is not allowed in public areas of the hotel. Smoking is allowed in the outdoor areas of meeting rooms, bars and restaurants. Byzantino and Galaxy Restaurant offer smoking and non-smoking areas.
Children aged 12yrs or under stay free in room with parents or grandparents; Second room for children charged at 50% of first room. Half-price room for children may not apply on select promo rates.
|Check-in / Check-out|
|Check-In Time||2:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Early Departure Fee||50% of room rate Before 12:00. After 12:00 charge is full room rate|
|Late Check-Out Fee||50% of room rate until 18:00, full room rate after 18:00.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||34 kg|
|Other Pet Services||Pets allowed at additional cost|
|Other Parking Information||Onsite 170-space parking lot.|