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Hilton Waikoloa Village

69-425 Waikoloa Beach Drive, Waikoloa, Hawaii, 96738, USA TEL: +1-808-886-1234 FAX: 1-808-886-2824 To Talk to a Hotel Expert Call 1-855-786-4703

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Resort Charge

Daily Resort Charge will be added to the room rate and includes: Guest internet access; hula, lei making and ukulele lessons; in room PlayStation 3 with unlimited movies and games; 20% discount On Lagoon Beach toy rentals, 10% discount On Cruises Ocean Sports; local & toll-free calls.

Smoking

Non-Smoking

Smoking is only allowed in designated smoking areas.

Family Children

Children 18 and under stay free when in the same room as parents with existing bedding.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee $100.00 Reductions in stay past cancellation period are subject to early dept fee.
Late Check-Out Fee $160.00 Until 5pm after 5pm full night charge: contact front desk for availability.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking $25.00
Parking Lot
Valet parking $30.00
Valet Parking
Secured Not Available
Covered Not Available
In/Out Privileges Available
Other Parking Information Accessible parking via valet complimentary