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Hilton Frankfurt City Centre

Hochstrasse 4, 60313, Frankfurt am Main, Germany TEL: +49-69-133800 FAX: +49-69-133820

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members


Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency Euro
Accepted Payment Options
  • American Express
  • Diner's Club
  • Eurocard
  • JCB
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit 40.00 €
Maximum Weight 20 kg
Maximum Size Medium
Other Pet Services Dogs, guide dogs, cats permitted
Self parking Not Available
Valet parking 31.00 €
or 3.00 € per hour
Secured Available
Covered Available
In/Out Privileges Not Available
Other Parking Information Valet Parking Only

Family Children

Children aged 18 years or under stay free in room with parents or grandparents; Second room for children charged at 50% of first room may not apply for some promotional rates.

Children aged 5 years and under eat for free from the breakfast buffet. Children aged 6-12 years receive a 50% discount off the breakfast price and children aged 13 years and over are charged the full rate.

The Hilton Frankfurt City Centre hotel offers rooms that sleep two adults and a maximum of one child.


Early Check-In fee:
Until 1:00pm 50€
After 1:00pm free of charge (subject to availability)

Early Departure fee:
Depends on individual confirmation, otherwise 100% of room rate

Late Check-out fee:
After 1:00pm 50€