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Hilton Chicago/Oak Brook Hills Resort & Conference Center

3500 Midwest Road, Oak Brook, Illinois, 60523, USA TEL: +1-630-850-5555 FAX: +1-630-850-5569

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Smoking

Non-Smoking

A $250 smoking fee for any guest who smokes in the room will be applied.

Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee $0.00 1 night room and tax
Late Check-Out Fee $0.00 1 night room and tax
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • China Union Pay
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • MasterCard (Canada)
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit $50.00
Non-Refundable
Maximum Weight 25 lbs
Maximum Size Medium
Parking
Self parking $0.00
Available
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Not Available
Other Parking Information Complimentary bus parking