skip form

Where do you want to go?

 
 

Rooms Adults (18+) Children
Room 2:
Room 3:
Room 4:
Room 5:
Room 6:
Room 7:
Room 8:
Room 9:
*Best Price Guarantee | More Options Less Options
Find it   Check Rooms & Rates

* ID required at check-in

Close
Close
menu_item_property_about_policies

Hilton Puerto Vallarta Resort

Ave de las Garzas #136 Zona Hotelera, Puerto Vallarta, Jalisco, 48333, Mexico TEL: +52-322-1761176 FAX: +52-322-1761178

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Text

Smoking

Non-Smoking

Per Mexican law, smoking is allowed in outdoor areas, in which no walls or ceilings limit the space. Beach umbrellas, palm roof or “palapas”, canvas, sliding or retractable roof are not considered ceilings.

Family Children

Up to two kids 12 years old and under may stay in the same room with their parents/rate per child may apply. Children 13-18 pay the adult rate. Children are not allowed at The Hacienda section

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee $40.00 Applicable to individuals and groups or conventions stated in contracts.
Late Check-Out Fee $70.00 Subject to availability. Must be requested at Front Desk.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking $0.00
Valet Only - Garage
Valet parking $0.00
No Charge
Secured Not Available
Covered Not Available
In/Out Privileges Available