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Hilton Puerto Vallarta Resort

Ave de las Garzas #136 Zona Hoteler, Puerto Vallarta, Jalisco, 48333, Mexico TEL: +52-322-1761176 FAX: 52-322-1761179

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

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Resort Charge

This hotel is an All-Inclusive Resort. The rates quoted do not include children charges. When traveling with children 6-12, a rate of 49 USD per night, per child will be added to your account at check-in. Those 13 and over pay adult rates, children under 6 stay and eat free.

Smoking

Non-Smoking

Family Children

Up to two kids 12 years old and under may stay in the same room with their parents/rate per child may apply. No children less that 21 years old can register if no adult is travelling with them.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee $0.00 Applicable to groups and conventions stated in contracts.
Late Check-Out Fee $0.00 Subject to availability. Must be requested at Front Desk.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking Not Available
Valet parking $0.00
Valet Parking
Secured Not Available
Covered Not Available
In/Out Privileges Available