It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.
Charges & Fees
This is an All-Inclusive Resort. Starting January 1st 2016 children under 5 stay and eat free, 6 through 14 will be additional $60 and 15 year and over will be charged an adult rate. The kids charge will be added at check-in. When traveling with kids 15 years and older please select them as adults.
|Check-in / Check-out|
|Check-In Time||4:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||11:00 am|
|Early Departure Fee||50% $50 Early Departure Fee|
|Late Check-Out Fee||30% $30 per hour after 11AM until 4PM.After 4pm charge is for a full night stay|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||No|