Guests, please note there is an additional hot spring tax of 150 JPY per person aged 12 years and over.
Below are details of our hotel policies on items such as check-in/check-out times, cancellations, payment, and more. For additional details, please speak to one of our helpful Team Members.
Children under 6 years old can stay free when sharing a bed with parent. Charges apply for additional beds, which must be reserved when booking. Children 6 years and over will be charged as adults.
|Check-in / Check-out|
|Check-In Time||2:00 pm|
|Minimum Age to Register||20|
|Check-Out Time||11:00 am|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||Japanese Yen|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||10 lbs|
|Other Pet Services||326 free parking spaces.|
per day, including t
|Other Parking Information||326 free parking spaces|