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Hilton Odawara Resort & Spa

250-0024, Odawara City, 583-1 Nebukawa, Japan TEL: +81-465-291-000 FAX: 81-465-281-233

Hotel Policies

Guests, please note there is an additional hot spring tax of 150 JPY per person aged 12 years and over.

Below are details of our hotel policies on items such as check-in/check-out times, cancellations, payment, and more. For additional details, please speak to one of our helpful Team Members.

Smoking

Available

Family Children

Children under 6 years old can stay free when sharing a bed with parent. Charges apply for additional beds, which must be reserved when booking. Children 6 years and over will be charged as adults.

Check-in / Check-out
Check-In Time 2:00 pm
Minimum Age to Register 20
Check-Out Time 11:00 am
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Japanese Yen
Accepted Payment Options
  • American Express
  • Diner's Club
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Maximum Weight 10 lbs
Maximum Size Small
Other Pet Services 326 free parking spaces.
Parking
Self parking ¥0
Free
Valet parking ¥3,000
per day, including t
Secured Not Available
Covered Not Available
In/Out Privileges Not Available
Other Parking Information 326 free parking spaces