It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
All rooms are non-smoking but smoking is allowed on guest room balconies. All indoor public areas are non-smoking. Smoking is allowed in outdoor areas except the All Day Dining restaurant during the breakfast period.
Children under 6 years old stay free when sharing a bed with parent(s) but charges apply for additional beds. Children 6 years and over will be charged as adults which must be reserved when booking.
|Check-in / Check-out|
|Check-In Time||2:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||11:00 am|
|Early Departure Fee||100% of one night's room rate if less than 48 hours notice of early departure.|
|Late Check-Out Fee||25% of room charge until 1pm, 50% 1pm-3pm. After 3pm full charge applies.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||Japanese Yen|
|Accepted Payment Options||
|Service animals allowed||Yes|