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Hilton Okinawa Chatan Resort

904-0115, Okinawa, 40-1 Mihama, Chatan-cho, Japan TEL: +81-98-901-1111 FAX: +81-98-901-1100

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members



All indoor areas are non-smoking. Designated Smoking areas are located in the car parking areas and outside the Ballroom Foyer. Patrons of the restaurants may smoke on the outdoor terraces of the restaurants, except during breakfast.

Family Children

Children over 6 years will be charged as adults so please make sure to count as adults when making a reservation. Pre-school children under 6 years old can stay free when sharing a bed with parent(s).

Check-in / Check-out
Check-In Time 2:00 pm
Minimum Age to Register 18
Check-Out Time 11:00 am
Early Departure Fee 100% of one night's room rate if less than 48 hours notice of early departure.
Late Check-Out Fee 25% of room charge until 1pm, 50% 1pm-3pm. After 3pm full charge applies.
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency Japanese Yen
Accepted Payment Options
  • American Express
  • China Union Pay
  • Diner's Club
  • JAL
  • JCB
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed No
Self parking ¥0
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Not Available