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Hilton Lake Taupo

80-100 Napier Road, Taupo, 3330, New Zealand TEL: +64-7-378-7080 FAX: +64-7-378-4174

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members



Smoking available on guest room balconies only

Family Children

Children under 18 stay free sharing with parents using existing bedding. If extra bedding is required third person rates apply. Breakfast rates • 0 – 5yrs: Free • 6 – 11yrs: 50% • 12 + yrs full charge

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency New Zealand Dollar
Accepted Payment Options
  • American Express
  • Diner's Club
  • JCB
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed No
Self parking NZ$0.00
Secured Parking $15
Valet parking NZ$35.00
Secured Available
Covered Not Available
In/Out Privileges Not Available