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Hilton Charlotte University Place

8629 JM Keynes Drive, Charlotte, North Carolina, 28262, USA TEL: +1-704-547-7444 FAX: +1-704-549-9708

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members


Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee $50.00
Late Check-Out Fee $50.00
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • MasterCard
  • MasterCard (Canada)
  • Visa
Service animals allowed Yes
Pets allowed No
Self parking $0.00
Parking Lot
Valet parking $12.00
Valet Parking
Secured Available
Covered Not Available
In/Out Privileges Available
Other Parking Information $7 for daytime visitors, $12 for overnight guests