It's important to us that each guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as check-in/check-out times, cancellations, payment and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.
It is illegal to carry a firearm, deadly weapon, or dangerous ordnance anywhere on these premises. Unless otherwise authorized by law, no person shall knowingly possess, have under the person’s control, convey, or attempt to convey a deadly weapon or dangerous ordnance onto these premises – Posted Pursuant to the Ohio Revised Code.
Hotel is 100% Non-Smoking
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Early Departure Fee||$0.00 1 night room+tax. Modifications accepted until 11:59 pm day prior|
|Late Check-Out Fee||$100.00 50% of room rate for guests checking out from 2-4pm, full rate after 4pm|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||75 lbs|
N/A for digital key
|Other Parking Information||Digital key does not work with self-parking.|
Additional Parking Information
Oversized vehicle parking (over 8 feet 2 inches) can be accommodated at the Convention Center parking lot on Nationwide Boulevard at the corner of 3rd Street.