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Hilton Columbus/Polaris

8700 Lyra DriveColumbusOhio43240USA TEL: 1-614-885-1600 FAX: 614-885-1605

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Smoking

Non-Smoking
Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee 75% Fee assessed for guests leaving earlier than scheduled departure date.
Late Check-Out Fee 0% Late check-out from 2-6pm is 50% of room rate. 6pm or later is full rate.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • Diner's Club
  • Discover
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking $0.00
Complimentary
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Available
Other Parking Information 500 Spaces surrounding hotel.