It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Charges & Fees
This hotel charges 3% for the Destination Marketing Program, which will be described as a "Service Charge" on your folio. Please note, this is not a gratuity and will not be paid to the hotel staff, but will be paid to the Greater Toronto Hotel Association to fund Tourism Toronto Marketing Programs
Children 17 and under stay free when staying with a parent or guardian. A children's menu is available for children 12 and under.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Early Departure Fee||C$0.00 24 Hour cancellation|
|Late Check-Out Fee||C$25.00 $25 per hour after 1 pm. After 6pm 1 night charge applies|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||Canadian Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||50 lbs|
All major credit/debit cards are accepted at check-in. Cash deposits will not be accepted. Guests may use cash upon check-out.