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Hilton Toronto

145 Richmond Street West, Toronto, Ontario, M5H 2L2, Canada TEL: +1-416-869-3456 FAX: +1-416-869-3187

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.

 

Accessibility

Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all our guests. Please see our Accessibility Policies for further details.

Charges & Fees

This hotel charges 3% for the Destination Marketing Program, which will be described as a "Service Charge" on your folio. Please note, this is not a gratuity and will not be paid to the hotel staff, but will be paid to the Greater Toronto Hotel Association to fund Tourism Toronto Marketing Programs

Smoking

Non-Smoking

Hotel is 100% Non-Smoking

Family Children

Children under the age of 18, to a maximum of 2 per room, are complimentary in room when accompanied by an adult.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee 100% $100.00 Fixed Fee
Late Check-Out Fee 0% $20 per hour after 1pm. After 6pm 1 night charge applies
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Canadian Dollar
Accepted Payment Options
  • American Express
  • Bankamericard
  • Diner's Club
  • Discover
  • Duet Card
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking C$66.00
Clearance is 6’4”
Valet parking C$40.00
Clearance is 6’4”
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information The parking lot is independently operated