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Caribe Hilton

1 San Geronimo Street, San Juan, 00901, Puerto Rico TEL: +1-787-721-0303 FAX: 1-787-724-6992

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Resort Charge

Daily Resort Charge will be added to the room rate and includes: Guest internet access; health club and tennis court access; beach umbrellas; newspaper and certain beach activities . This charge is in addition to the rate quoted and is not a government imposed charge.

Smoking

Non-Smoking
Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee $100.00 Jan-Apr $100, May-Dec 23 $75, Dec 24-31 full room rate plus tax
Late Check-Out Fee $75.00 At 3pm $75, at 6pm $100, after 6pm full room rate plus tax
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Diner's Club
  • Discover
  • Eurocard
  • MasterCard
  • MasterCard (Canada)
  • MasterCard (Int'l)
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking $18.25
Parking Lot
Valet parking $24.75
Valet Parking
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Visitor hourly self/valet parking rates available