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Hilton Ponce Golf & Casino Resort

1150 Caribe Avenue, Ponce, 00716, Puerto Rico TEL: +1-787-259-7676 FAX: +1-787-259-7674

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Charges & Fees

Daily Resort Charge will be added to the room rate and includes: Guest internet access, beach/pool towels and chairs, whirlpool, golf shuttle-bus, fitness and business center access, and more. This charge is in addition to the rate quoted and is not a government imposed charge.



Family Children

Children in room with their parents stay with no additional charge. Second room for children will have single rate. Children under 5 eat free breakfast, 6-11 have 50% off on Buffet meals (w/ parents).

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee $75.00 Departure date is confirmed at check in, early departure fee applies
Late Check-Out Fee $0.00 Late checkout is subject to availability and additional charges may apply.
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • MasterCard (Canada)
  • Visa
Service animals allowed Yes
Pets allowed No
Self parking $10.00
Parking Lot
Valet parking $18.00
Valet Parking
Secured Available
Covered Not Available
In/Out Privileges Available
Other Parking Information Space for up to 600 cars.