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Hilton Austin

500 East 4th Street, Austin, Texas, 78701, USA TEL: +1-512-482-8000 FAX: +1-512-469-0078

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.

 

Firearms Policy

Pursuant to Section 30.06, Penal Code (Trespass by License Holder with a Concealed Handgun), a person licensed under Subchapter H, Chapter 411, Government Code (Handgun Licensing Law), may not enter this property with a concealed handgun

Pursuant to Section 30.07, Penal Code (Trespass by License Holder with an Openly Carried Handgun), a person licensed under Subchapter H, Chapter 411, Government Code (Handgun Licensing Law), may not enter this property with a handgun that is carried openly.

Smoking

Non-Smoking
Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Late Check-Out Fee $200.00 After 5pm it is a full day charge
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • Air Canada
  • American Express
  • Banamex
  • Bancomer
  • Bankamericard
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit $50.00
Non-Refundable
Maximum Weight 75 lbs
Maximum Size Large
Parking
Self parking $28.00
Parking Lot
Valet parking $37.00
Valet Parking
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Day/Event parking available; no trailers permitted