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Hilton Houston Plaza/Medical Center

6633 Travis Street, Houston, Texas, 77030-1308, USA TEL: +1-713-313-4000 FAX: 1-713-313-4660

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Smoking

Non-Smoking

This Hotel is 100% non-smoking

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee 109% $50 charged if guest departs prior to confirmed departure date.
Late Check-Out Fee 109% Half of nightly room rate charged after 3pm on day of departure.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • Eurocard
  • JCB
  • MasterCard
  • MasterCard (Canada)
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking $15.00
Garage Parking
Valet parking $18.95
Valet Parking
Secured Available
Covered Available
In/Out Privileges Available