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Hilton Phuket Arcadia Resort & Spa

333 Patak Road, Karon Beach, Muang, Phuket, 83100, Thailand TEL: +66-76-396433 FAX: +66-76-396136

Hotel Policies

It's important to us that you are given appropriate information to make your stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as check-in/check-out times, cancellations, payment, and much more. For additional details, please contact one of our helpful team members at Phuket_Reservations@hilton.com.

Additional Policies

Family Policy
Up to 2 children younger than than 12 years old can stay free when sharing existing beds with parent(s). Charges apply for additional beds.

Lounge Entry
Children younger than 16 years of age have full access to the Panorama Lounge between the opening hours of 7:00am until 17:30pm. To provide serenity for our business guests, children under the age of 16 are not allowed access after 17:30pm.

Smoking

Available

All lobby areas are non smoking

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Thai Baht
Accepted Payment Options
  • American Express
  • China Union Pay
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed No
Pets allowed No
Parking
Self parking ฿0.00
Free
Valet parking ฿0.00
Free
Secured Available
Covered Not Available
In/Out Privileges Available
Other Parking Information parking lot