It's important to us that you have the appropriate information to make your stay as comfortable as possible. Here you can find details of our Hotel Policies on check-in/check-out times, cancellations, payment and much more. For additional details, please contact the hotel and speak to one of our helpful team members.
Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all our guests. Please see our Hotel Accessibility Pack and Disability Access and Service Provision Statement for further details.
Pet Friendly Policy
Pets must be pre booked and are only allowed in the main building bedrooms and grounds. They are not permitted in public areas within the hotel.
Children aged 5 years and under will eat for free from the kids menu when dining with paying adult residents.
Kids aged between 6 and 12 can eat from the special children’s menu for £10.00. All kids above 12 years can choose if they want the special children’s menu for £10.00 or the regular All Day Dining Menu at full adult price. Excludes room service.
Children stay free if in the same room as a paying adult, however if the adult is paying a Dinner, Bed and Breakfast rate, dinner is not included for children.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||16|
|Check-Out Time||12:00 pm|
|Early Departure Fee||0% As per cancellation terms of booking|
|Late Check-Out Fee||0% Contact reception by 10am; departure date. £10 per hour|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||British Pound|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||34 kg|
|Other Pet Services||Please see policy page for more info.|
|Other Parking Information||270 spaces|