It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.
Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all our guests. Please see our Hotel Accessibility Pack and Disability Access and Service Provision Statement for further details.
Monday to Friday 6:00 am - 10:00 pm
Saturday and Sunday 8:00 am - 9:00 pm
Opening Hours for Children
Monday to Friday 6:00 am - 7:00 pm
Saturday and Sunday 8:00 am - 7:00 pm
Please note that the pool is closed to children Tuesday and Thursday 10:15 am - 11:15 am during the Aqua Class.
POOL SUPERVISION POLICY
We request that you accompany your children under age 16 to the pool and remain present at all times. Due to health and safety rules, we require at least one adult to be supervising for every two children under age 16 in the pool area.
Adult Only Swim Times
Tuesday and Thursday: 10:15 am - 11:15 am (Aqua Class Only)
Monday to Sunday: 7:00 pm - Close
Child Policy: 18yrs or under stay free in room with parents or grandparents; 2nd room for children charged at 50% of first room. 10yrs and under eat free from kids’ menu. 11yrs+ must pay for meals.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Late Check-Out Fee||50% No charge subject to availability.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||British Pound|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Maximum Weight||10 lbs|
|Other Pet Services||Small dogs and guide dogs are welcome.|
|Other Parking Information||Parking Lot|