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Hilton Birmingham Metropole

The NEC Birmingham, Pendigo Way, Birmingham, B40 1PP, United Kingdom TEL: +44-121-780-4242 FAX: +44-121-780-3923
Hotel Information
3:00 pm
12:00 pm
Self parking: £12.00 (See Amenities & Serv)
Valet: £17.00
Service animals allowed: Yes
Pets allowed: Yes
Deposit: £20.00
Maximum Weight: 26 lbs
Other Pet Services: Fee per pet, per night (max 2 pets/room)
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Amenities and Services

Whether conducting business, keeping up with a fitness routine or looking to spend quality time with your family, our Hilton hotel is here to make the most of your stay by offering the services you need, the amenities you expect, and the extras you deserve.

For Your Business Convenience

Centrally located in the Heart of England, adjacent to the NEC, Hilton Birmingham Metropole has excellent transport links and is the ideal venue to hold conferences and events for up to 2,000 people.

  • Audio/Visual Equipment Rental
  • Business Center
  • Business Phone Service
  • Car Parking
  • Executive Lounge
  • Express Mail
  • Fax
  • Meeting Rooms
  • Photo Copying Service
  • Printer
  • Secretarial Service
  • Video Conferencing Available
  • Video Messaging
  • Video Phone
  • WiFi
Car Parking

Self parking: Variable - See other parking information

Other parking information:
Residents per 24 hours - £12.00
0-15 Minutes - FREE
15 Minutes - 3 Hours - £10.00
3-8 Hours - £15.00
8-24 Hours - £22.00

Valet: £17.00

Please note additional charges are applicable for residents arriving before 1pm on day of check-in and/or leaving after 1pm on day of check-out.

Executive Lounge

Hilton Birmingham Metropole hotel - Executive Lounge

Guests staying in our Executive Rooms or Suites will enjoy complimentary access to the Executive Lounge, a VIP area for your relaxation or work purposes. With personal assistance provided by our dedicated team, enjoy complimentary breakfast and a selection of snacks and refreshments throughout the day, including evening drinks.

Alcoholic beverages are served between 6pm - 8pm. Please note children under the age of 18 are not allowed in during these hours.

For Your Family's Comfort and Convenience

Hilton Birmingham Metropole provides an extensive offer of accommodation within 790 guest rooms and suites, including Family Rooms.

  • Children's Menu
  • Cribs
  • Family Package Offered
  • High chairs
  • WiFi

For Your Comfort and Convenience

Catering to business and leisure travelers alike, Hilton Birmingham Metropole offers an array of services to ensure maximum comfort during your stay.

  • Automated Teller (ATM) (£1.95)
  • Baggage Storage
  • Bar Area
  • Beauty Salon
  • Concierge Desk
  • Electric Service
  • Elevators
  • Foreign Currency Exchange
  • Lounge
  • Luggage Hold
  • Multi-Lingual Staff
  • News Stand
  • Pet Friendly
  • Room Service
  • WiFi
Pet Friendly

Hilton Birmingham Metropole welcomes your pets along to the hotel with you.

Please note, there is a service charge of £20 per night, non refundable - with a £35 refundable deposit for any excessive cleaning. For further information and full pet policy at Hilton Birmingham Metropole, please contact the hotel directly.


Complimentary WiFi is available in all public areas of the hotel.

Hilton Honors members can also enjoy complimentary WiFi in their guest rooms. Hilton Honors is our free to join loyalty program, giving you access to exclusive benefits for members only.

For Your Fitness and Recreation Convenience

Relax in our heated indoor swimming pool, tone up in the LivingWell fitness center or simply treat yourself to a relaxing massage at The Ocean Rooms Spa.

  • Acqua Aerobics Class
  • Fitness Room
  • Fully equipped Precor gym
  • Indoor Pool
  • Pool
  • Power Plates
  • Pro shop
  • Resistance Area
  • Sauna
  • Spa Pool
  • Steam Room
  • The Ocean Rooms Spa
  • Toddlers Pool
The Ocean Rooms Spa

Hilton Birmingham Metropole Hotel - Indoor Swimming Pool, Wide Angle Shot

After a day of business meetings or a conference at the NEC, why not treat yourself to a facial or manicure.

Enter The Ocean Rooms Spa for the ultimate in pampering. With 3 treatment rooms, experience a large range of spa treatments, from manicures to full body massages. Open 7 days a week.

The hotel offers a host of spa breaks. For more information please check our special offers page.

Ocean Rooms Spa Menu (PDF)

For Your Accessibility Needs

The Following Features Are Available:

  • Accessible
  • Accessible Rooms
  • Accessible business center
  • Accessible concierge desk
  • Accessible elevators
  • Accessible exercise facility
  • Accessible hotel restaurant
  • Accessible meeting rooms
  • Accessible parking
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible public entrance
  • Accessible registration desk
  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
  • Accessible route from the hotel’s accessible public entrance to at least one restaurant
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities
  • Accessible route from the hotel’s accessible public entrance to the spa
  • Accessible route from the hotel’s accessible public entrance to the swimming pool
  • Accessible swimming pool
  • Alarms - Visual Strobe
  • Audible alerts in elevators
  • Bed risers
  • Braille elevator
  • Chair and table risers
  • Digital alarm clock available with sound and a vibrating pad
  • Emergency pull cords bedside bed available
  • Emergency pull cords in bathroom available
  • Evacuation chair available to help evacuate a disabled person
  • Grab bars in bathroom
  • Hotel complies with ADA Guidelines
  • Hotel complies with the Americans with Disabilities Act of 1990
  • Induction Loop System available at reception
  • Inflatable chair available to assist in getting in and out of a bath
  • Level or ramp entrance into the building
  • Lowered bed
  • Lowered buttons in elevators
  • Lowered emergency evacuation instructions
  • Lowered light switches
  • Lowered peep hole in door
  • Lowered shelf storage
  • Lowered sink
  • Lowered thermostat controls
  • Public Areas/Facilities accessible for physically challenged
  • Rooms accessible to wheelchairs (no steps)
  • Rubber shower mats
  • Service support animals welcome
  • Step stool
  • Vibrating fire alarm available
  • Wheelchair ramp for lobby/reception access