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Hilton Birmingham Metropole

National Exhibition CentreBirmingham  B40 1PPUnited Kingdom TEL: 44-121-780-4242 FAX: 44-121-780-3923

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as check-in/check-out times, cancellations, payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.

 

Accessibility

Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all Guests. Please see the hotel's Hotel Accessibility Pack and Disability Access and Service Provision Statement for further details.

 

Smoking

Available
Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee £0.00 Full charge if accom not re-sold
Late Check-Out Fee £0.00 50% of rate if checkout after 5pm
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency British Pound
Accepted Payment Options
  • American Express
  • Diner's Club
  • Duet Card
  • Eurocard
  • JCB
  • Marks and Spencer
  • MasterCard
  • MasterCard (Canada)
  • Maestro / Switch
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit £10.00
Non-Refundable
Maximum Weight 12 kg
Maximum Size Medium
Parking
Self parking £9.00
overnight residents
Valet parking £14.00
Secured Available
Covered Not Available
In/Out Privileges Not Available
Other Parking Information 600 car parking spaces.