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Hilton Bournemouth

Terrace Road, Bournemouth, BH2 5EL, United Kingdom TEL: +44-1202-804775 FAX: +44-1202-804776

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

IMPORTANT CAR PARKING INFORMATION

If you need assistance or are mobility impaired – there is an official drop off point outside the main entrance to our Hotel. Our Concierge Team will be happy to assist with your luggage – please ask at our concierge desk. The Car Park is on Upper Terrace Road and reached via a steep incline. Please park your car on Level 1 for easier access. There are steps from the car park to the hotel and a pavement alternative for anyone with mobility requirements.

Please view our Car Parking Information (PDF) and Car Parking Pricing (PDF) for important information about the car park charges.

Smoking

Non-Smoking
Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee £0.00 Early departure fees vary according to the Rate plan.
Late Check-Out Fee £0.00 Late Check Out vary according to availability
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency British Pound
Accepted Payment Options
  • American Express
  • Diner's Club
  • MasterCard
  • MasterCard (Canada)
  • Maestro / Switch
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit £25.00
Non-Refundable
Maximum Weight 34 kg
Maximum Size Large
Parking
Self parking £10.00
£13.00 on Fri/Sat
Valet parking Not Available
Secured Available
Covered Available
In/Out Privileges Not Available
Other Parking Information £10.00 on Sun - Thurs and £13.00 on Fri/Sat