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Hilton Bristol

Woodlands Lane, Bradley Stoke, Bristol, BS32 4JF, United Kingdom TEL: +44-1454-201-144 FAX: +44-1454-612-022

Hotel Policies

It's important to us that each guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as check-in/check-out times, cancellations, payment and much more. For additional details, please contact the hotel and speak to one of our helpful team members.


Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all our guests. Please see our Hotel Accessibility Pack and Disability Access and Service Provision Statement for further details.



The hotel is a non-smoking property with non-smoking bedrooms.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee 50% fee applies on room rate
Late Check-Out Fee 50% charges may apply subject to availability on day of checkout
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency British Pound
Accepted Payment Options
  • American Express
  • Diner's Club
  • Duet Card
  • Eurocard
  • MasterCard
  • MasterCard (Canada)
  • Maestro / Switch
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit £35.00
Maximum Weight 10 kg
Maximum Size Small
Self parking £5.00
Valet parking Not Available
Secured Available
Covered Not Available
In/Out Privileges Available
Other Parking Information 234 secured and lit car parking spaces