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Hilton London Croydon

101 Waddon Way, Purley Way, Croydon, CR9 4HH, United Kingdom TEL: +44-208-680-3000 FAX: +44-208-681-6171

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

 


Accessibility

Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all our guests. Please see our Hotel Accessibility Pack and Disability Access and Service Provision Statement for further details.

 

Smoking

Non-Smoking

Family Children

Family rooms to accommodate 2 adults and 1 child, children under 5 eat free with paying adult, 5-12 years old choose from children menu or 50% off main menu, children stay free when sharing with adult

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee £0.00 Full duration of stay fixed fee if staying on Advanced Purchase Rate
Late Check-Out Fee £10.00 £10 per hour
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency British Pound
Accepted Payment Options
  • American Express
  • Bankamericard
  • Diner's Club
  • Discover
  • Duet Card
  • Eurocard
  • JCB
  • MasterCard
  • MasterCard (Canada)
  • MasterCard (Int'l)
  • Maestro / Switch
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit £25.00
Non-Refundable
Maximum Weight 34 kg
Parking
Self parking £0.00
Free
Valet parking Not Available
Secured Not Available
Covered Available
In/Out Privileges Not Available
Other Parking Information Parking Lot