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Hilton London Docklands Riverside

265 Rotherhithe Street, London, SE16 5HW, United Kingdom TEL: +44-207-231-1001 FAX: +44-203-002 4366

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.


Accessibility

Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all our guests. Please see our Hotel Accessibility Pack and Disability Access and Service Provision Statement for further details.

Smoking

Non-Smoking

This Property is 100% Non-Smoking.

Family Children

Y- children stay free of charge in parent's room

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee £100.00
Late Check-Out Fee £20.00
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency British Pound
Accepted Payment Options
  • American Express
  • Diner's Club
  • Eurocard
  • JCB
  • MasterCard
  • MasterCard (Canada)
  • Maestro / Switch
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Maximum Weight 10 lbs
Maximum Size Small
Other Pet Services Guide dogs are welcome.
Parking
Self parking £12.00
per overnight stay
Valet parking Not Available
Secured Not Available
Covered Available
In/Out Privileges Not Available
Other Parking Information 100-space car park