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Hilton London Kensington

179-199 Holland Park Avenue, London, W11 4UL, United Kingdom TEL: +44-207-603-3355 FAX: +44-207-602-9397

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.


Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all our guests. Please see our Hotel Accessibility Pack and Disability Access and Service Provision Statement for further details.


Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency British Pound
Accepted Payment Options
  • American Express
  • Diner's Club
  • Duet Card
  • Eurocard
  • JCB
  • MasterCard
  • MasterCard (Canada)
  • MasterCard (Int'l)
  • Maestro / Switch
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit £35.00
Maximum Weight 75 lbs
Maximum Size Large
Other Pet Services Max 2 pets; non-refundable cleaning fee
Self parking £32.00
p/day; £25 at w/end
Valet parking Not Available
Secured Available
Covered Available
In/Out Privileges Not Available