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Hilton London Syon Park

Park Road, Isleworth, TW8 8JF, United Kingdom TEL: +44-207-8707777 FAX: +44-207-8707787

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members


Accessibility

Hilton Hotels & Resorts are committed to providing equality of service, access and facilities for all our guests. Please see our Hotel Accessibility Pack (PDF) and Disability Access and Service Provision Statement for further details.


Family & Children

Children aged 5 years and under will eat for free from the kids menu when dining with paying adult residents. Kids aged between 6 and 12 can eat from the special children’s menu for £10.00.

All kids above 12 years can choose if they want the special children’s menu for £10.00 or the regular All Day Dining Menu at full adult price. Excludes room service.

Pool, Spa & Gym

The Kallima Spa pool, sauna, steam room and gym are open daily 6am - 10pm. The treatment rooms are opened 10am - 8pm.

The pool is open for children's swimming between 9am - 11am and 4pm - 6pm.

Smoking

Not Available

Majority of the bedrooms in the hotel have balconies and guests are welcome to smoke in balconies.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 11:00 am
Early Departure Fee 0% Dependant on booking procedure
Late Check-Out Fee 0% £10/hr after 11am, 100% room rate after 6pm - subject to availability
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency British Pound
Accepted Payment Options
  • American Express
  • MasterCard
  • Maestro / Switch
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking £0.00
Complimentary
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Not Available