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Hilton Richmond Downtown

501 East Broad Street, Richmond, Virginia, 23219, USA TEL: +1-804-344-4300 FAX: +1-804-344-4375

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Smoking

Non-Smoking

A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Family Children

Children under the age of 18 stay free in their parents' room.

Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 21
Check-Out Time 11:00 am
Early Departure Fee $50.00 Failure to honor the reserved departure date may result in a fee.
Late Check-Out Fee $50.00 One-half of the previous night's rate will be charged after 3PM.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Bankamericard
  • Carte Blanche
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • JAL
  • JCB
  • Marks and Spencer
  • MasterCard
  • MasterCard (Canada)
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking Not Available
Valet parking $23.00
Based upon avail.
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Event parking rate hourly varies $5+(no overnight)