skip form

Where are you going?

 
 

Rooms Adults (18+) Children
Room 2:
Room 3:
Room 4:
Room 5:
Room 6:
Room 7:
Room 8:
Room 9:
Our Best Rates Guarantee | More Options Less Options
(AAA, AARP, etc)
Find it   Check Availability

* ID required at check-in

Close
Close
menu_item_property_about_policies

Hilton Richmond Hotel & Spa/Short Pump

12042 West Broad Street, Richmond, Virginia, 23233, USA TEL: +1-804-364-3600 FAX: 1-804-364-2002

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Smoking

Non-Smoking

Hotel is 100% Non-Smoking

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee $50.00 A change in departure will result in a $50.00 fee.
Late Check-Out Fee $0.00 For any departures after 12:00, a half day's rate will be charged.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • Diner's Club
  • Discover
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit $50.00
Non-Refundable
Maximum Weight 75 lbs
Other Pet Services Pets prohibited from the executive level
Parking
Self parking $0.00
Garage Parking
Valet parking $9.00
Valet Parking
Secured Available
Covered Available
In/Out Privileges Available