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Hilton Vienna Danube Waterfront

Handelskai 269, 1020, Vienna, Austria TEL: +43-1-72777 FAX: +43-1-72777

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Charges & Fees

As of July, this hotel offers a bespoke Family Experience for travellers below the age of 12. Children enjoy a Kids Welcome and a dedicated Kids Breakfast experience. Enjoy your family meals by selecting dishes from the Kids Menu. The hotel has kids amenities available upon request.

Smoking

Non-Smoking

100% non-smoking hotel. A fee of up to 250 EUR will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Family Children

Children aged 10 and under enjoy complimentary breakfast, lunch and dinner when accompanied by a paying adult. Room packages including meals exclude children’s meal charges.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee 100%
Late Check-Out Fee 50% till 4pm, 100% after
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency Euro
Accepted Payment Options
  • American Express
  • Diner's Club
  • MasterCard
  • Maestro / Switch
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit 40.00 €
Non-Refundable
Maximum Weight 10 kg
Maximum Size Medium
Other Pet Services Pets charge is EUR 40.00 per stay.
Parking
Self parking 22.00 €
Valet parking Not Available
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Parking price for buses 25 €/night. Parking lot