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Hilton San Francisco Financial District

750 Kearny Street, San Francisco, California, 94108, USA TEL: +1-415-433-6600 FAX: +1-415-765-7855

Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful team members.


Package Handling Policy

Guests are welcome to ship packages to themselves at our hotel no more than 3 days before check-in.

Fee per box:

  • Packages under 1 lb. - $2
  • 1-10 lbs. -$5
  • 10-30 lbs. - $15
  • 50-100 lbs. - $35
  • 100+ lbs. or Pallet - $250 each
  • Delivery to guest room - $5 per box

Please ensure the name of the guest and their arrival date are on the package. Our concierge is happy to assist you with shipping packages from our hotel. Packages may only be stored for a maximum of two weeks. If unclaimed, package will then be returned to sender. All storage fees will be applied to the recipient's account.

Parking Restrictions

No oversized vehicle parking is available.

Parking Policies Parking Rates
Monthly Parking Agreement Monthly Parking Payment Authorization Form


Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 11:00 am
Early Departure Fee 100% of one night’s room and tax charge
Late Check-Out Fee 100% of room rate after 5pm / 12-1pm: $25 / 1-2pm: $50 / 2-4pm: $100
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit $50.00
Maximum Weight 75 lbs
Other Pet Services Designated rooms only. Call for details.
Self parking $51.30
Max height 6'2"
Valet parking Not Available
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information 14% Tax 4 Blink and 2 Tesla charging stations