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Hilton San Francisco Union Square

333 O'Farrell Street, San Francisco, California, 94102, USA TEL: +1-415-771-1400 FAX: +1-415-202-7798 To Talk to a Hotel Expert Call 1-855-786-4701

Hotel Information

3:00 pm
11:00 am
100% non-smoking, please ask reception for designated smoking areas.
Self parking: $66.12 (Garage Parking)
Valet: $79.80 (Valet Parking)
Service animals allowed: Yes
Pets allowed: Yes
Deposit: $50.00
Maximum Weight: 75 lbs
Other Pet Services: Max of 2 Dogs per room / 75lbs each
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Amenities and Services

Whether conducting business, keeping up with a fitness routine or looking to spend quality time with your family, our Hilton hotel is here to make the most of your stay by offering the services you need, the amenities you expect, and the extras you deserve.

For Your Business Convenience

Visit our on-site Business Center, located in Building Two, Lobby level.

Federal Express Office, onsite

Hilton San Francisco Union Square - San Francisco, CA Hotel - Business Center

Federal Express Office (inside of the hotel)
Building 2/Lobby Level
415-771-1400 X6135

Mon-Fri 6:30am to 7pm
Sun-Mon 9am to 5pm

This office also has a computer area that is available 24 hours a day for guest, accessed with their room key.

High-speed internet service


Enjoy complimentary internet access in the lobby area and Urban Tavern Restaurant and Lounge.

Mail - regular, overnight

For Your Family's Comfort and Convenience

Kids are always welcome at Hilton San Francisco Union Square.

  • Children's Menu
  • Cribs
  • High chairs
  • Mini Refrigerators
  • Rollaway Bed (per night) ($25.00)

For Your Comfort and Convenience

You'll feel at home with the many facilities and services at our hotel.

Bell Services

Bell Services

Our Bell Services department is responsible for the movement of your luggage, the delivery of all non-food and beverage amenities, and golf bag handling/storage. Porterage charges will be outlined in your contract. The current rate is $3.75 per bag each way and is subject to change. Departure notices and bag pulls should be coordinated with our Guest Services Manager, at 415-202-7018.Open 24-hours a day, 7 days a week.

Car Rental

Budget / Avis car rental is available on-site at their rental counter located off of our parking garage in the Mason Street office.


Monday – Friday 7:30am – 6:00pm
Saturday & Sunday – 8:00am – 3:00pm

They also have a 24 hour customer service number: Avis – 800-331-1212 | Budget – 800-527-7000.

Electric charging station

One generic electric charging station

Gift Shop

Gift Shop

Hours of Operation: 7:00 am to 1:00 pm and 5:00 pm to 10:00 pm 7 days a week.
Phone: 415-202-0766

Green Initiatives

Hilton San Francisco Union Square is committed to environmentally sound and earth-friendly sustainable practices in our operational activities, energy and water conservation, recycling, composting and purchasing.

Environmental Fact Sheet (PDF)

Herb N' Kitchen

Hilton's new concept restaurant, Herb N' Kitchen is a casual, all-day restaurant that puts you in charge of what, when and where you eat. In place of three set meals, Herb N’ Kitchen offers fresh, seasonal food throughout the day. With a gourmet marketplace as a centerpiece and distinct zones for seating, guests can grab morning coffee and pastry from the Barista, share a just-made flatbread pizza with a colleague at lunch, and shop the gourmet market’s packaged salads, sandwiches and treats for in-room dinner.

Herb N' Kitchen Menu (PDF)

SuperShuttle Information
Tesla electric charge station

One Tesla electric charging station

For Your Fitness and Recreation Convenience

Enjoy our fully equipped 2,800 sq ft health club with high caliber equipment.

  • Cardio Theater Viewing System
  • Dumbbells
  • Elliptical Trainers
  • Fitness Room
  • Free Weights
  • Indoor Rower
  • Lobby Concierge Desk
  • Outdoor Pool/Whirlpool Access
  • Pool
  • Precor Strength Circuit
  • Resistance & Exercise Balls
  • Sight Seeing Tours
  • Stair Stepper/Freeclimber
  • Stationary Bicycles
  • Stretching/Exercise Mats
  • Towel & Water Service
  • Tower Tours
  • Treadmills
Outdoor Pool/Whirlpool Access

Enjoy our year-round heated outdoor pool and heated spa located on the 16th floor of Tower 3. Open 5am - 9pm daily.

Tower Tours

Tower Tours

Hours of Operation: 7:00AM - 8:00PM Monday – Friday, 7:00AM - 7:00 PM Weekends, Phone: 415-345-8687, Fax: 415-346-8687

For Your Accessibility Needs

The Following Features Are Available:

  • Accessible
  • Accessible Rooms
  • Accessible business center
  • Accessible concierge desk
  • Accessible elevators
  • Accessible exercise facility
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Accessible hotel restaurant
  • Accessible meeting rooms
  • Accessible parking
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible public entrance
  • Accessible registration desk
  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
  • Accessible route from the hotel’s accessible public entrance to at least one restaurant
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities
  • Accessible route from the hotel’s accessible public entrance to the swimming pool
  • Accessible swimming pool
  • Assistive listening devices for meetings upon request
  • Automatic opening of bedroom door from the inside
  • Bathroom doors at least 32 inches wide
  • Bedroom doors at least 32 inches wide (812mm)
  • Braille elevator
  • Closed captioning on televisions or closed captioning decoders
  • Digital alarm clock available with sound and a vibrating pad
  • Digital alarm clock available with sound and strobe light
  • Grab bars in bathroom
  • Hotel complies with ADA Guidelines
  • Hotel complies with the Americans with Disabilities Act of 1990
  • Level or ramp entrance into the building
  • Lowered emergency evacuation instructions
  • Public Areas/Facilities accessible for physically challenged
  • Rooms accessible to wheelchairs (no steps)
  • Service animals welcome
  • Strobe alarms
  • Swimming pool hoist for pool access
  • TTY for guest use
  • Van-accessible parking in the self-parking facility
  • Vibrating fire alarm available
  • Visual alarm for hearing impaired
  • Visual alarms for hearing impaired in hallways
  • Visual alarms for hearing impaired in public areas
  • Wheelchair ramp for lobby/reception access

The Following Features Are Not Available:

  • Accessible route from the hotel’s accessible public entrance to the spa
  • Accessible transportation with advance notice
  • Valet only parking