It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Charges & Fees
Please check whether you need a Chinese Visa for entering China before your visit. For generic Chinese Visa information, please refer to downloadable PDF file under Map & Directions section.
From Jan 1, 2017 smoking is banned in all indoor areas in Shenzhen. Please move to outdoor space for smoking. Violators will be charged cleaning fee RMB 1,000 by hotel. Thank you very much for your understanding and cooperation.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||Chinese Yuan Renminbi|
|Accepted Payment Options||
|Service animals allowed||Yes|
Please Contact Hotel