Hotel Policies
It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members
Charges & Fees
Please be advised that per Colombia's regulations, a 19% VAT applies for Colombian residents. Foreign nationals may be exempt subject to verification at check-in. The amount will be charged at the hotel and is not reflected in the room rate. Conditions apply.
Smoking
Not AvailableFamily Children
To be offered in the future.
| Check-in / Check-out | |
|---|---|
| Check-In Time | 3:00 pm |
| Minimum Age to Register | 18 |
| Check-Out Time | 12:00 pm |
| Early Departure Fee | 100% One night's room & tax plus taxes. |
| Late Check-Out Fee | 50% Late checkout will be half of the daily rate paid by the guest until 5:30PM |
| Cancellations | |
|---|---|
| Cancellation Policy | Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online. |
| Payment | |
|---|---|
| Hotel Currency | US Dollar |
| Accepted Payment Options |
|
| Pets | |
|---|---|
| Service animals allowed | Yes |
| Pets allowed | Yes |
| Deposit |
$50.00
Non-Refundable |
| Maximum Weight | 34 kg |
| Parking | |
|---|---|
| Self parking |
$0.00
Complimentary |
| Valet parking |
Not Available
|
| Secured | Not Available |
| Covered | Available |
| In/Out Privileges |
Not Available
|
